Amazon.com's response to my letter on the pricing of my Lost, Season 2 DVD Set
It seems that I have won! (note: I removed bits from the letter that were irrelevant to my victory.)
Thank you for writing to Amazon.com.Please accept my sincere apologies for the inconvenience caused.
The discounts we offer for items on our web site do vary from time to
time. I've checked your order, and found that we recently offered a
greater discount on "Lost - The Complete Second Season" than at the
time you placed your order.Since this item was shipped so recently, I have requested a refund of
$2.88 to your credit card. This amount reflects the difference
between the price you were charged and the discounted price. The
refund should be processed in the next few days and will appear as a
credit on your next billing statement.I hope this solution is satisfactory. Thank you for shopping at
Amazon.com--we hope you will visit us again soon.Please note: this e-mail was sent from an address that cannot accept
incoming e-mail.To contact us about an unrelated issue, please visit the Help section
of our web site.Best regards,
Pradeep V.
Amazon.com Customer Service
http://www.amazon.com